If you requested your dentist be contacted to become in-network, they were contacted within three business days. Dental practices have different staff with different specialties, schedules, and experience levels which can lead a particular staff member to not be familiar with Bento. Bento Support is happy to check on the status of a request.
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- How do I enroll in my employer's plan through the Bento Dental app?
- I downloaded the Bento Dental app, what's next?
- How do I know if my dentist is a Bento Dentist?
- Does my dentist accept the Bento plan I have through my employer?
- My dentist is not a Bento Dentist (out-of-network). Can I still go to them?
- I have an upcoming appointment, will my dentist know you?
- Submitting a claim to Bento
- How does my non-Bento Dentist file a claim?
- What do I do if a non-Bento dentist wants me to pay upfront?
- What do I do if I notice an error on my bill?
- My dentist was In-Network with my last dental benefit, why isn’t Bento?
- I got a bill from my dentist, and I never have before. Why?
- How much do I pay per month under my employer plan?
- What happens to the benefit dollars when patient does not use their full annual dental benefit?
- How can I get an ID card?
- Does your dentist need to “join a network” in order to receive payment from Bento?
- If your dentist is not in Bento’s network, and does not want to join, how can they be paid?
- What if I already paid the dentist? How can I be reimbursed?
- Why is it a better experience for members to download and use the app?