If you are not in the specific network a patient has, Bento still works the same way. When you complete an appointment in the Bento Dentist Portal you will see a “plan pays” amount and a “patient pays” amount. When the patient’s credit card is on file, the patient will be charged the “patient pays” amount when you click “Done? Get Paid”. If a credit card is not on file, the practice is responsible for collecting the patient pays amount.
For example, let’s say a certain procedure is paid at $10 under a silver plan and $14 under the platinum plan. The employer has chosen the silver plan and covers 80% of the fee.
- A dental office participating at the silver tier will be paid $8 from the employer and will collect $2 from the patient.
- A dental office participating at the platinum tier will be paid $8 from the employer and will collect $6 from the patient.
The AI-based Bento Platform keep prices transparent for the patient and avoids any surprise bills! The patient can see what the employer pays and choose the dentist they are comfortable with while fully knowing the cost of their care.