Yes, Bento is HIPAA compliant. Bento employers and members can rest assured that their personal health information (PHI) and personal identifiable information (PII) is safe and protected within the Bento platform. To learn more about Bento's security please visit bento.net/security.
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- What is the Bento Dental App?
- How to download the app?
- Why does Bento ask for social security number?
- How do patients create their Bento member account?
- How do I contact Bento?
- Do I need to add a payment method in the app?
- Can specialists join the Bento network?
- What if my dentist hasn't heard of Bento?
- Do my family members also need to download the app?
- Member Portal Instructions
- What is a Bento ID?
- Where can I find my Bento Member ID?
- How does Bento keep my information safe?
- What do I do if I am unable to download the Bento Dental app?
- How can I search and find dentists in the Bento network?
- How many dentists are in the Bento network?
- What to do if I notice an error on my bill?
- What is the Bento Employer Portal?
- What is the Bento Dentist Portal?
- What to do if your dentist is out-of-network with your employer/group plan?
- Do I have to add my credit card to Bento?
- I don't have a credit card added to my account, how do I pay the dentist (group members)
- Can I use my credit card in the Bento Dental app to pay for services by out-of-network dentists (group members)?
- What if my credit card declined payment?
- Can I use multiple credit cards?
- Does Bento cost anything monthly? (Individual + Family Access plans)
- My account is inactive, how do I activate it?
- How do I update my credit card information?
- Can I use online orthodontic services like SmileDirectClub, or Byte?